BUY 1 GET 1
Single Pearl Necklace
-
Buy 1 Get 1 Free Use Code : EOSS at checkout.
Buy 1 get 1 free
Other Offers
FLAT 25% OFF on Mangalsutras
In stock - ready to ship

2 Days Return

10 Days Exchange

Cash On Delivery
Return & Exchange Policy
At Palmonas, shop with confidence with our no questions asked return policy. Here’s our clear and transparent policy for returns, exchanges, and refunds.
For Demifine, Gold, and Lab-Grown Diamonds (LGD) :
-
You can raise a return request from here within 2 days of the delivery of the order.
-
Items sold under special offers where you have applied a coupon code at checkout are not eligible for returns.
-
Items sold at a strike-through or discounted price (without applying a coupon) are eligible for return.
Return Conditions :
-
Items must be unused, with original packaging and tags intact.
-
Unboxing video may be required in some cases.
Initiating a Return Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link: https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the items you wish to return.
-
Provide necessary details: select a return reason, upload a minimum of two images, specify the pickup address and date, and choose your refund method.
-
Review your information and confirm the return request.
Refunds :
-
Refunds are processed in 7–10 working days as per RBI guidelines, following item pickup and verification.
-
Prepaid orders : Refunded to original payment method.
-
COD orders : Refunded to UPI or bank account provided by you.
Non-Returnable Items
-
Orders placed using any sale or discount code.
-
Custom-made or personalized jewelry.
-
Goodbye sale or clearance products (as mentioned on product page).
Exchange Policy – Within 10 Days
Issue Faced |
Exchange Process |
Damaged Item |
Exchange with same item |
Wrong Item Received |
Exchange with same item |
Size Issue |
Exchange with same variant item |
-
If the exact item is not available, our team will assist you with the closest available variant or process a refund.
Initiating an Exchange Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link : https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the specific items from your order that you wish to exchange.
-
Provide Required Information :
-
Specify an exchange reason.
-
Upload at least two images of the items.
-
Enter your pickup address and preferred date.
-
Choose whether you want an exchange for the same item or for a different size/color.
-
Review all provided information and finalize your exchange request..
Need Help?
Email us at care@palmonas.com anytime — we’re always here to help.
Return & Exchange Policy
At Palmonas, shop with confidence with our no questions asked return policy. Here’s our clear and transparent policy for returns, exchanges, and refunds.
For Demifine, Gold, and Lab-Grown Diamonds (LGD) :
-
You can raise a return request from here within 2 days of the delivery of the order.
-
Items sold under special offers where you have applied a coupon code at checkout are not eligible for returns.
-
Items sold at a strike-through or discounted price (without applying a coupon) are eligible for return.
Return Conditions :
-
Items must be unused, with original packaging and tags intact.
-
Unboxing video may be required in some cases.
Initiating a Return Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link: https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the items you wish to return.
-
Provide necessary details: select a return reason, upload a minimum of two images, specify the pickup address and date, and choose your refund method.
-
Review your information and confirm the return request.
Refunds :
-
Refunds are processed in 7–10 working days as per RBI guidelines, following item pickup and verification.
-
Prepaid orders : Refunded to original payment method.
-
COD orders : Refunded to UPI or bank account provided by you.
Non-Returnable Items
-
Orders placed using any sale or discount code.
-
Custom-made or personalized jewelry.
-
Goodbye sale or clearance products (as mentioned on product page).
Exchange Policy – Within 10 Days
Issue Faced |
Exchange Process |
Damaged Item |
Exchange with same item |
Wrong Item Received |
Exchange with same item |
Size Issue |
Exchange with same variant item |
-
If the exact item is not available, our team will assist you with the closest available variant or process a refund.
Initiating an Exchange Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link : https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the specific items from your order that you wish to exchange.
-
Provide Required Information :
-
Specify an exchange reason.
-
Upload at least two images of the items.
-
Enter your pickup address and preferred date.
-
Choose whether you want an exchange for the same item or for a different size/color.
-
Review all provided information and finalize your exchange request..
Need Help?
Email us at care@palmonas.com anytime — we’re always here to help.
Return & Exchange Policy
At Palmonas, shop with confidence with our no questions asked return policy. Here’s our clear and transparent policy for returns, exchanges, and refunds.
For Demifine, Gold, and Lab-Grown Diamonds (LGD) :
-
You can raise a return request from here within 2 days of the delivery of the order.
-
Items sold under special offers where you have applied a coupon code at checkout are not eligible for returns.
-
Items sold at a strike-through or discounted price (without applying a coupon) are eligible for return.
Return Conditions :
-
Items must be unused, with original packaging and tags intact.
-
Unboxing video may be required in some cases.
Initiating a Return Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link: https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the items you wish to return.
-
Provide necessary details: select a return reason, upload a minimum of two images, specify the pickup address and date, and choose your refund method.
-
Review your information and confirm the return request.
Refunds :
-
Refunds are processed in 7–10 working days as per RBI guidelines, following item pickup and verification.
-
Prepaid orders : Refunded to original payment method.
-
COD orders : Refunded to UPI or bank account provided by you.
Non-Returnable Items
-
Orders placed using any sale or discount code.
-
Custom-made or personalized jewelry.
-
Goodbye sale or clearance products (as mentioned on product page).
Exchange Policy – Within 10 Days
Issue Faced |
Exchange Process |
Damaged Item |
Exchange with same item |
Wrong Item Received |
Exchange with same item |
Size Issue |
Exchange with same variant item |
-
If the exact item is not available, our team will assist you with the closest available variant or process a refund.
Initiating an Exchange Request :
-
Go to the Return/Exchange section on the Palmonas website or app menu, or follow this link : https://palmonas.clickpost.ai/en/returns
-
Enter your Palmonas Order ID and Contact Number. Ensure the Order ID is correctly entered, beginning with #PM1570.
-
Choose the specific items from your order that you wish to exchange.
-
Provide Required Information :
-
Specify an exchange reason.
-
Upload at least two images of the items.
-
Enter your pickup address and preferred date.
-
Choose whether you want an exchange for the same item or for a different size/color.
-
Review all provided information and finalize your exchange request..
Need Help?
Email us at care@palmonas.com anytime — we’re always here to help.